What We Do

LogoDocument Communication Technologies (DCT Consulting) provides professional services for in-plant print facilities concerning document technologies, print architecture, corporate reprographics and most types of printing.   Our services include:

In-plant Marketing

Our in-plant marketing sevice consists of:
–  Custom consulting for the in-plant, their managers and supervisors
–  Educational seminars
–  Sales development

Custom consulting may include:
– Benchmarking, process improvement (re-engineering)
– Strategic planning and e-procurement.

The educational seminars cover topics such as:
Improving management’s support In tough times
– Determine the in-plant’s financial contribution to the parent organization
– The why and how to of developing a meaningful chargeback system
– Creating and incorporating a vision and business plan for  the in-plant


Sales development may include:
– Account penetration
– Database refinement
– Direct mail

Benchmarking Your Operation 

Our Indicators for Success service allows you to benchmark your operations to industry standards via a comparative analysis as well as optimize your in-plant via an operational analysis.  The Operational analysis evaluates your in-plant from a best practices perspective.

Benefits of such an evaluation provides an expert and  neutral third party analysis of your in-plant showing your financial contribution  as well as providing a basis for  the justification  of additional product offerings and supporting equipment and systems.

Find out more at Indicators for Success

Equipment Justification

Many times, an in-plant has difficulty justifying equipment to improve their current product delivery or add additional product capabilities to their organization.

This may be the result of a lack of understanding by management or a lack of a corroborating third party to evaluate and “score” the financial benefit of the expenditure.

Through our  benchmarking tools and understanding of the printing industry, we are in a unique position to assist the in-plant in justifying the addition of  equipment, software and other resources.

On-Site In-Plant Consulting

Our on-site in-plant consulting engagements include, but are not limited to:

– Process improvement strategies
– Strategic planning
– e-procurement